INTERNATIONAL PATIENTS
We are delighted to extend a warm greeting to our international patients. Your oral health is our top priority, and we are committed to providing you with exceptional dental care in a comfortable and welcoming environment.
At SMO Aluva, we understand that seeking dental treatment in a new country may raise questions and concerns.
Rest assured, our dedicated team of experienced professionals is here to guide you through every step of your dental journey. Whether you are visiting for routine check-ups, cosmetic dentistry, or specialized procedures, we strive to offer personalized and comprehensive care tailored to your unique needs.
​
Our state-of-the-art facilities, advanced technology, and commitment to excellence ensure that you receive the highest quality dental services. We take pride in our multicultural and multilingual staff, ready to assist you in making your experience seamless and enjoyable.
Your trust in us is greatly appreciated, and we look forward to providing you with a healthy and radiant smile. If you have any questions or need assistance, please feel free to reach out to our friendly team.
HOW WE TAKE CARE YOU
Providing better service to Non-Resident Indian (NRI) dental patients involves addressing their unique needs and concerns. Here are some strategies to enhance the experience for NRI dental patients:
-
Clear Communication:
-
Provide detailed information about the dental procedures, treatment plans, and associated costs in a clear and transparent manner.
-
Use multilingual staff or interpreters to ensure effective communication.
-
-
Pre-Appointment Guidance:
-
Offer remote consultations or virtual appointments to discuss treatment options and address initial queries.
-
Provide comprehensive information about travel, accommodation, and local transportation options.
-
-
Cultural Sensitivity:
-
Train staff to be culturally sensitive and respectful of diverse backgrounds.
-
Understand cultural norms related to health care and dental practices, and adapt accordingly.
-
-
Multilingual Staff:
-
Employ staff members who speak the native language of the NRI patients to facilitate smoother communication.
-
Ensure that written materials, including consent forms and instructions, are available in multiple languages.
-
-
Flexible Scheduling:
-
Accommodate time zone differences by offering flexible appointment scheduling.
-
Provide extended office hours or weekend appointments to cater to varying schedules.
-
-
Streamlined Process:
-
Simplify administrative processes, such as insurance verification and billing, to minimize any potential challenges for NRI patients.
-
Offer assistance in navigating insurance claims and reimbursement procedures.
-
-
Patient Education:
-
Develop educational materials that explain dental procedures, post-treatment care, and any cultural considerations.
-
Provide online resources and video content to educate patients before and after their appointments.
-
-
Comfort Amenities:
-
Create a comfortable and welcoming environment with amenities that make the patient's visit pleasant.
-
Consider offering amenities such as Wi-Fi, refreshments, and comfortable waiting areas.
-
-
Follow-Up Care:
-
Implement a robust follow-up system to check on the patient's progress and address any concerns post-treatment.
-
Provide contact information for after-hours emergencies.
-
-
Feedback Mechanism:
-
Encourage feedback from NRI patients to continuously improve services.
-
Actively address any concerns or suggestions to enhance the patient experience.
-
By focusing on clear communication, cultural sensitivity, and personalized care, your dental clinic can provide a superior experience for NRI patients, making them feel comfortable and confident in choosing your services.